FAQ

What should I expect, shipping-wise?  I print to order, and typically ship prints smaller than 17 x 25 within five days of payment receipt, often sooner. Larger format prints, canvases, aluminum and acrylic prints can take anywhere from 2-3 weeks to ship; larger pieces may take longer. I'll let you know what to expect. I ship via Fed Ex Ground, so need a physical address rather than a p.o. box. I will send tracking information when your order goes out. If you need your item faster, email me about upgrades!  

What formats are available?  I have five different finish options to choose from: fine art print, stretched canvas, framed stretched canvas, metal print and acrylic print. Check out my Finish Options page for details. 

What about shipping outside the US or Canada?  Customers outside the U.S. or Canada, please email me at [email protected] about shipping rates. Please note, international customers will be responsible for any duties, taxes or customs fees. 

What is your return policy? All sales are final. Especially for large pieces, I find it's very helpful to create a mockup using measurements provided and hang in place, so you can get a true idea of how the piece will fit. 

This print is a gift. Can you include a card? I'm happy to include a hand-printed card with your order if this item is to be a gift. Just tell me what you want it to say in the "Notes" box on the checkout page.

I saw a photo on your Instagram/Facebook page that isn't in your store. Can I get a print?   In most cases, yes! Just let me know which image and I can add it to the store for you! 
I've found an image I want, but in a bigger/different size than what you have listed. Can you do that?    It depends on the photo, but as a very general rule I can print up to 50" on the longest side, and I can often go larger, especially on canvas. Contact me to discuss and get a quote; I've done quite large versions of some of my photos. I can also do specific sizes if you have a space that requires something other than what I've listed on my store.